Hippie Royale offers 2 different shipping options within the US:
- Express Shipping (2-3 Business Days)
- Standard Shipping (5-6 Business Days)
- All shipping options outside USA are sent via DHL economy (3 -14 business days ). Duties/Taxes and Customs Fee's may be due upon receipt and are not included in the shipping fee.
Hippie Royale offers complimentary returns on full price items within 14 days of original purchase. Sale items are non-refundable and are only eligible for exchange within 14 days of the original purchase date. If 14 days have gone by since your original date of purchase, we unfortunately cannot offer you a refund or exchange.
To be eligible for a return or exchange, your items must be unused and in the same condition that you received them. Items must also be returned with original hangtags, order confirmation slip, and in the original packaging.
To complete your return, please follow the process detailed here:
- Send an email to firstname.lastname@example.org with your order number, return reason, and return address
- Find the return label within your order parcel. Place it onto the standard shipping box in which you received your order
- Drop package off at the local office of the designated shipping carrier or schedule a pickup
In some instances, Hippie Royale reserves the right to institute a $4-8 restocking fee, per item.
Pre-orders will be charged at time of purchase. All pre-order delivery dates are subject to change. We will keep you informed via email of any changes in date. You will be informed via email when your order ships. If you have any concerns, please email email@example.com with your order number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. Depending upon your bank or credit card company, the refund can take up to 7-10 business days to post. Original shipping charge is non refundable.
Sale items are non-refundable and are only eligible for exchange within 14 days of the original purchase date.
Hippie Royale cannot accommodate automatic order cancellations at this time. Upon receiving your order, please return the original item for a refund referencing the return instructions above.